Customer Service Representative Jobs in Albuquerque, NM
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service / Benefits Specialist - Join Now
- Albuquerque, NM
- 6 hours ago
- Albuquerque, NM
- 6 hours ago
Customer Service / Benefits Specialist - Join Now compensation: To be discussed. Skills Required : Previous experience in customer service or sales is a plus Great communication skills Ability to...
Customer Service/Collections - 143
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 7 hours ago
- Bernalillo, NM (20 miles from Albuquerque, NM)
- 7 hours ago
As a Customer Service/Collections Loan Specialist, t his position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and...
Account Associate- Customer Service Onsite Roles
- Albuquerque, NM
- 7 hours ago
- Albuquerque, NM
- 7 hours ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Experinced Bilingual Spanish medical customer service
- Albuquerque, NM
- 1 day ago
- Albuquerque, NM
- 1 day ago
Job Description Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction. Establish and maintain good rapport and...
Mortgage Servicing - Customer Service Representative - Albuquerq
- Albuquerque, NM
- 1 day ago
- Albuquerque, NM
- 1 day ago
Mortgage Servicing - Customer Service Representative - Albuquerq Leidos Yesterday Public Trust Unspecified Unspecified Business - Support Albuquerque, NM (ON-SITE/OFFICE) R-00157021 Description Leidos...
Mortgage Origination - Customer Service Representative - Albuque
- Albuquerque, NM
- 1 day ago
- Albuquerque, NM
- 1 day ago
Mortgage Origination - Customer Service Representative - Albuque Leidos Yesterday Public Trust Unspecified Unspecified Business - Support Albuquerque, NM (ON-SITE/OFFICE) R-00157038 Description Leidos...
Client Service Representative 8850 Holly Ave NE, suite K Albuquerque, NM 87122 We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our...
Mortgage Servicing - Customer Service Representative - Albuquerque
- Albuquerque, NM
- 3 days ago
- Albuquerque, NM
- 3 days ago
._ As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies...
$16.00/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
What You'll Do: As a Customer Service Representative, you will be the first point of contact for our valued customers....
Remote WorkCustomer Service Representative: Subsidized Apartment/Property Management
- Albuquerque, NM
- 5 days ago
- Albuquerque, NM
- 5 days ago
Customer Service Representative: Subsidized Apartment/Property Management Employment Type: Full-Time, Entry Level Department: Office Support CGS is seeking a Customer Service Representative specializing...
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Leidos is seeking full-time and part-time **Customer Service Representatives** at our FHA Resource Center in Albuquerque, NM....
This position will be open to internal and external applicants and will close on Friday, May 16, 2025. This position pays between $78,640.00 to $98,300.00 and is based on skills, experience and...
Rental Housing Customer Service Representative - Indianapolis
- Albuquerque, NM
- 6 days ago
- Albuquerque, NM
- 6 days ago
Leidos is seeking a Full time Rental Housing Customer Service Representatives at our FHA Resource Center in Indianapolis, IN....
Demographic Data for Albuquerque, NM
Moving to Albuquerque, NM? Find some basic demographic data about Albuquerque, NM below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Albuquerque, NM
Highest Education Level
Customer Service Representatives in Albuquerque, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Customer Support
- Courteous
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Scanning
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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